Cookie Policy

1) Scope

This Cookie Policy explains how Bright on Analytics Ltd dba Trampolin.ai and its product Insights ("Trampolin.ai," "we," "us," or "our") use cookies and similar technologies on our websites and online services (including, for example, trampolin.ai and insights.trampolin.ai) (collectively, the "Site"). It should be read together with our Privacy Policy.

2) What are cookies (and similar technologies)?

A cookie is a small text file stored on your device by your browser. Cookies allow us to enable Site functionality, keep your session secure, remember preferences, and understand how the Site is used. We may also use similar technologies such as local storage, pixels/web beacons, SDKs, and device identifiers for similar purposes.

Cookies may be:

• Session (deleted when you close your browser), or
• Persistent (remain until they expire or you delete them).

3) Why we use cookies

We use cookies and similar technologies to:

• Operate and secure the Site (e.g., log-in, load balancing, fraud prevention).
• Remember your preferences (e.g., language, region, UI settings).
• Analyze performance and usage (e.g., pages visited, features used) to improve our products.
• Measure campaign effectiveness and conduct limited personalization/retargeting, where permitted by law and your choices.

4) Categories of cookies we use

• Strictly Necessary: Required for the Site to function (e.g., authentication, security, network management). You cannot switch these off in our systems.
• Functional/Preferences: Remember choices (e.g., language, currency) to enhance your experience.
• Performance/Analytics: Help us understand Site usage, diagnose issues, and improve performance (e.g., aggregate statistics).
• Advertising/Retargeting: May build a limited profile of your interests to show relevant ads on and off our Site and to measure marketing effectiveness (used only where permitted and based on your consent where required).

5) Third-party cookies and tools

We may allow trusted third parties to set cookies and use similar technologies on our Site, for example:

• Analytics (e.g., Google Analytics) to help us understand usage patterns and improve the Site. Learn more or opt out via Google's tools: https://tools.google.com/dlpage/gaoptout and see Google's privacy materials for details.
• Advertising/retargeting partners (e.g., ad platforms) to deliver or measure ads, where permitted by law/consent.
• Customer experience & integrations (e.g., review widgets, automation/integration tools) that enhance Site functionality.

Third-party providers may collect or receive information from your browser or device under their own policies. We encourage you to review their privacy and cookie notices.

6) Your choices: consent & controls

Depending on your location, non-essential cookies (e.g., analytics/advertising) may only be used with your consent.

• Cookie Banner/Settings: Use our cookie banner or "Cookie Settings" link (where provided) to Accept All, Reject All (non-essential), or Manage categories. You can change your choices at any time.
• Browser Settings: Most browsers let you block, delete, or set rules for cookies. If you block cookies, parts of the Site may not work properly.
• Analytics Opt-Out: You can opt out of Google Analytics using Google's add-on: https://tools.google.com/dlpage/gaoptout
• Do Not Track: The Site may not respond to DNT signals. Where required by law, we will honor applicable opt-out mechanisms.

If you'd like us to delete data about you collected via cookies (where we can identify you and deletion is technically feasible), contact [email protected].

7) Cookie duration and retention

• Session cookies last only while your browser is open.
• Persistent cookies remain for a period that varies by purpose (often from a few days to up to 24 months) unless you delete them earlier. We retain analytics data for periods consistent with these durations and our Privacy Policy.

8) Updates to this Cookie Policy

We may update this Cookie Policy from time to time. We will post the updated version with a revised "Effective date." Material changes may also be communicated through the Site or by direct notice where appropriate. Your continued use of the Site after the effective date constitutes acceptance of the changes.

9) Governing law & jurisdiction

This Cookie Policy is governed by the laws of the Hong Kong Special Administrative Region (HKSAR), without regard to conflict-of-laws rules. The courts of Hong Kong SAR have exclusive jurisdiction over any disputes arising from or related to this Policy, subject to any non-waivable consumer protections.

10) Contact us

Questions or requests regarding this Cookie Policy can be sent to [email protected].